Frequently Asked Questions
Duozoulu is a footwear brand dedicated to creating ultralight, comfortable and durable walking shoes designed for everyday use
Unlike most athletic or fashion brands, Duozoulu focuses exclusively on walking shoes - combining comfort, breathability, and lightness in every pair to make daily walking effortless and enjoyable.
Duozoulu currently operates around 40 stores across the UAE and over 60 stores throughout the MENA region and we’re continuing to grow rapidly
The name Duozoulu means “Walk More,” reflecting our belief that every step should feel effortless and enjoyable.
We offer a wide range of walking shoes for everyone — from babies starting at size 20 to adults up to size 48.As a brand specialized in walking and daily wear shoes, DuoZouLu ensures comfort and style for every step.
Yes. They are tested to reduce joint impact by around 40% and remain comfortable for daily walking or work shifts.
Our shoes are crafted from carefully selected materials, each designed to deliver maximum comfort and performance.We use only premium-quality fabrics and components, ensuring every pair meets the highest standards for durability, breathability, and everyday wear.
We provide top notch cleaning materials that are dedicated to clean any of your DuoZouLu shoes
Our materials are specially chosen to keep your feet cool, dry, and comfortable — even in high temperatures.One of the key features that makes DuoZouLu stand out is its exceptional breathability, allowing air to flow naturally so your feet stay fresh all day long.
With proper care, around 12–18 months of heavy daily use, depending on walking style and surface.
Yes. They are extremely light (100–250 grams) and easy to pack, making them ideal for travel and commuting.
Yes. DuoZouLu Kids features flexible soles and soft materials for growing feet, and starting from 2 years or size 24
Between AED 199 and 299 for most models, and AED 329 to 369 for premium winter or leather styles.
Each pair uses high-tech materials focused on comfort and foot health, not just appearance. The goal is long-term comfort, not short-term fashion.
Yes. Customers often report less fatigue, lighter steps, and longer wear compared to cheaper alternatives.
At any DuoZouLu store across the GCC or online via our official website and partner marketplaces.
While in-store returns are not available, our top priority is customer satisfaction.If the size doesn’t fit, our store team will be happy to exchange your pair for the correct size, provided it’s available in stock.
Yes. Within 7–14 days if the product is unused and in its original packaging.
Manufacturing defects are replaced or refunded according to warranty terms.
We offer next-day delivery across the UAE and same-day delivery for Dubai (ONLY 4 HOURS)for all confirmed orders placed before the cut-off time.
Once your order is shipped, you’ll receive a tracking number via email. You can also check your order status in the website.
Socks, insoles, cleaners, and foot massagers, all designed to complement the walking experience.
They use antibacterial cotton and moisture-control fibers that extend shoe life and foot comfort.
A recovery device sold in-store that improves circulation and relieves fatigue after long walks.
To make walking more comfortable, enjoyable, and part of everyday life for everyone.
Yes. We focus on lightweight recyclable materials and minimal packaging to reduce waste.
Yes. The brand supports walking challenges, fitness campaigns, and local social events across the GCC, such as Mallathon, that held a place in all of Dubai's malls